Cable Bill High? Phone Costs Up? Now, Let’s Talk |

Cable Bill High? Phone Costs Up? Now, Let’s Talk

Deflation in wants…Inflation in needs…

By VISHESH KUMAR

Frustrated with his hefty and mounting monthly bill for TV, Internet
and phone service, Alan Weinkrantz of San Antonio decided to call his
provider, AT&T, shortly before Christmas to ask for a discount.

“Times are tough, and I don’t think I can keep paying these rates,”
Mr. Weinkrantz says he told an AT&T representative. A
communications-industry consultant who keeps a close eye on the space,
Mr. Weinkrantz says he hoped for a reduction of about 10% to his $159
monthly bill.

To his surprise, AT&T reduced his bill to $94 a month, a drop of
almost 50%, for a one-year period. “I was very surprised,” Mr.
Weinkrantz says. An AT&T spokesman declined to comment on the specific
bill but said that “we work hard to give our customers the services
they need at the best price.”

http://online.wsj.com/article/SB123248760842899491.html#printMode

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